top of page

Privacy Policy

​

 

Maison Ruta | London

 

Maison Ruta is committed to protecting the privacy and confidentiality of all clients and website visitors. This policy outlines how personal information is collected, used, and safeguarded in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

 

 

1. Information Collected

 

 

The following information may be collected:

 

  • Full name

  • Email address

  • Information submitted through the private inquiry form

  • Booking details and correspondence

  • Payment confirmation information (processed securely via third-party providers)

 

 

No sensitive personal data is intentionally requested.

 

 

 

 

2. How Information Is Used

 

 

Personal information is used solely for:

 

  • Responding to inquiries

  • Confirming and managing bookings

  • Providing requested services

  • Maintaining internal records

 

 

Information is never sold, shared, or disclosed to third parties without consent, unless required by law.

 

 

 

 

3. Confidentiality & Discretion

 

 

All client communication and engagement details are handled with strict discretion. Personal information is treated as confidential and is accessible only where necessary for service provision.

 

 

 

 

4. Data Storage & Security

 

 

Reasonable technical and organisational measures are in place to protect personal data from unauthorised access, disclosure, or misuse.

 

Payment transactions are processed through secure third-party payment providers. Maison Ruta does not store full payment card details.

 

 

 

 

5. Data Retention

 

 

Personal data is retained only for as long as necessary to fulfil its intended purpose, comply with legal obligations, or resolve disputes.

 

 

 

 

6. Your Rights

 

 

Under UK GDPR, you have the right to:

 

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request erasure of your data where applicable

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

 

Requests may be made via the contact details below.

 

 

 

 

7. Cookies

 

 

This website may use essential cookies to ensure proper functionality and user experience. For further information, please refer to Wix’s cookie settings where applicable.

 

 

 

 

8. Contact

 

 

For privacy-related inquiries, please contact:

 

hello@maisonruta.co.uk

 

 

 

Maison Ruta reserves the right to update this Privacy Policy where necessary. The most current version will always be available on this website.

bottom of page